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Services · 01

Custom Software Development

Custom software development is the practice of building an application designed specifically around your company's business process, rather than an off-the-shelf package that forces you to adapt. Digital Informatika builds web applications, enterprise systems, and APIs for industrial, logistics, and state-owned companies in Gresik, Surabaya, across Indonesia, and abroad.

  • Analysis & system design
  • Web app & API
  • Legacy system integration
  • Maintenance & SLA

When is custom software the better choice?

When your process is specific: multi-level approvals, integration with legacy systems, report formats set by regulators, or field needs that generic products do not cover. Custom software also makes sense once per-user licence fees for packaged software exceed the cost of building your own.

What we do

Requirements analysis and process mapping, UI/UX design, backend and frontend development, APIs for integration, testing, deployment on the cloud or your own servers, user training, and maintenance under an SLA.

Systems already in production

The ePosh HSE portal and the SI-JeLi environmental management system at PT Petrokimia Gresik, the website management system for PT Pelindo Jasa Maritim, and the shipping and invoicing system for AA Express were all built this way.

Who it is for

  • Manufacturing and process industries
  • State-owned enterprises with formal procurement
  • Logistics, port, and freight companies
  • Businesses replacing manual or spreadsheet-based processes

What is included

  • Analysis & system design
  • Web app & API
  • Legacy system integration
  • Maintenance & SLA
Contact Us

FAQ

Common questions about this service

How much does custom software cost?

Cost depends on feature scope, the number of integrations, and infrastructure needs. After the discovery stage we provide a written estimate with payment milestones. The initial consultation is free.

Which technologies do you use?

Typically modern web applications with APIs, relational databases, and container-based deployment on the cloud or on-premise. The stack follows your company's IT policy and is documented so the system can be maintained long term.

Can you rebuild an existing application?

Yes. We often start from a system already in use: mapping existing data and features, then rebuilding in stages without stopping operations.

Discuss your needs with our team.

Tell us about the process and we will reply within one business day with a solution outline and initial estimate. The initial consultation is free.